Effective Date: 19 January 2026
1. Collection of Personal Information
We collect personal information necessary for providing our services as a general surgeon. This may include:
- Personal details: Name, date of birth, address, email address, phone number.
- Medical information: Medical history, current health concerns, Medicare or private health insurance details, and referrals from other healthcare providers.
- Payment information: Billing details, credit/debit card details (if applicable).
- Website usage information: When you use our website, we may collect data such as IP address, browser type, and cookies.
We collect this information directly from you, your referring doctor, or other healthcare providers as part of your care.
2. Use of Personal Information
We use your personal information to:
- Provide medical consultations, diagnoses, and treatments.
- Communicate with you regarding appointments, follow-ups, and healthcare instructions.
- Process payments and manage billing.
- Maintain accurate medical records as required by law.
- Improve our services and website functionality.
3. Disclosure of Personal Information
Your personal information may be disclosed to:
- Other healthcare providers involved in your treatment (e.g., general practitioners, specialists, pathology labs, or hospitals).
- Medicare, private health insurers, or other entities as required for billing or claims.
- Third-party service providers who assist us in delivering our services (e.g., IT support or payment processors).
- Government agencies, if required by law.
We will not disclose your personal information for purposes other than those outlined above without your consent unless required or authorised by law.
4. Storage and Security of Personal Information
We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. This includes using secure electronic records management systems, password protection, and data encryption.
Your information is stored securely in Australia and retained in accordance with legal and professional obligations.
5. Access and Correction of Personal Information
Submitting an enquiry or appointment request through this Website does not guarantee an appointment. All appointment requests are subject to availability and confirmation by the practice.
6. Website and Cookies
You agree not to use the Website in any way that:
- Violates any applicable laws or regulations
- Misrepresents your identity or affiliation
- Interferes with the operation or security of the Website
- Uploads or transmits any material that is unlawful, defamatory, offensive, or infringes the rights of others
7. Changes to This Privacy Policy
All content on this Website, including text, graphics, logos, images, and layout, is the property of Dr Ahmed Naqeeb or licensed third parties and is protected under Australian intellectual property laws.
You may not reproduce, distribute, modify, or transmit any Website content without prior written consent.
8. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
Dr Ahmed Naqeeb
343-357 Blackburn Rd, Mount Waverley VIC 3149
(03) 8845 7428
admin@drahmednaqeeb.com.au